Time & Location
20 April 2023 - 15:00 CET
About the Event
This event will focus on the digital transformation of the motor claims industry, specifically how digital tools and artificial intelligence (AI) can optimize the claims process for policyholders and insurers. The event includes three sessions that cover topics such as claims process automation, remote inspections, and the benefits of digitizing motor claims. Attendees will learn about the latest industry trends and how to use technology to streamline the claims process.
The sessions will also discuss the importance of creating synergy between AI and human customer service, as well as how insurers can use the Motor Claim Framework to help policyholders with repairs and third-party claims. Overall, this event allows industry professionals to stay current on industry trends and best practices, network with their peers, and gain valuable insights into how to optimize the claims process for all parties involved.
Presentation: Driving Through Customer Experience to Engagement
Panel Discussion: Digitizing Motor Claims Experience