CXMetaverse in Banking: What is this New World Everyone is Talking About?This article describes how the metaverse is set to change banking allowing virtual banking to become a reality.
CXSimplicity in Customer Experience: How Not to Overcomplicate Your Digital Customer Journey?This article explains what it takes to create a seamless and simple customer experience from start to finish.
CXDiscovering Customer-Centric Approaches in the Financial Sector According to Deloitte, being customer-centric can make businesses up to 60% more profitable. But what is ‘customer centricity’? It is...