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Main Stage
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20:38
Innovating in a Rapidly Shifting Environment - Michaela Bauer
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23:18
Legacy System Transformation From Reactive Cost Center to Proactive Value Generator - Domagoj Mandaric
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39:49
Is Innovation Only About the Technology
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33:38
Regulatory Development in the Banking Sector Sébastien de Brouwer
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20:54
Cards Platform The Innovation Journey -Dario Jankovic
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40:27
ESG Transformation Acting on a Bank's Sustainability Measures
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29:58
Metaverse as the New Frontier for Banking - Ivan Ivanov
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24:41
From Legacy to Digital A Payments Platform Journey -Toms Jansons
CX Stage
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17:52
Organization Agility the Key to Customer Centricity and Customer Journey - Florije Kolshi
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22:23
AI-Powered Digital Engagement Combining AI and Human Advice for a Superb Digital Customer Service - Luc Haldimann
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32:22
How to Use CX to Improve Your Customers' Financial Habits and Co-Create Products
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23:42
CX & Automation AI-Powered Business Optimization - Daniela Bobocea
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18:17
Digital Identity Simplifying the Delivery of New and Trusted Digital Products -Milan Hrdlicka
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28:44
Cost-Reducing Strategies in Customer Service
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18:56
CX in the Time of Society Crisis – a Burden or an Opportunity - Monika Hrubá
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23:44
Harnessing Data to Improve ROI on your KYC, Be Compliant with AML and Please the Implementation Team... - Artur Derwiszynski
Payment Stage
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22:50
Digital Payments and Card Innovations - Philippe Ledru
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20:37
Synergies in Financial Risk Management - Svetlin Dobrev
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26:26
Digital Payments Ecosystem: How to Gain Competitive Advantage with Existing Resources
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22:59
Payment Card Driving Growth in a Changing Environment - Danijela Vukoslavović
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38:44
Achieving Excellence in Real-Time Payments
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23:08
Digitalization and Security in Payments– a Fragile Balance - Cristian Cengher
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36:59
How to Achieve a Proactive Approach Towards Online Fraud and Payments Risks
Lending Stage
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38:00
Lending and Geopolitics: How to Adapt to the Current Geopolitical Situation and What to Expect in the Future
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27:46
Driving Growth in a Changing (Risky) Environment - Kaspars Lukačovs
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40:50
Mortgage in Recession
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20:26
Role of Credit Risk Management in Successful Transformation of Bank's Business Profile - Raul Seppa
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22:31
AI Applied in Client Centric NPL Management - Adam Kocsis
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34:24
Banks Vs. Alternative Providers: How to Win Customers Back
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